Accepted Payment Methods
All payment information entered through this web site is done so through a secure server with SSL encryption. Our store accepts Visa, Mastercard, American Express as well as payment by check, money order, or via "Pay Pal". For payment through Pay Pal please go to the web site of www.paypal.com.
Our Return Policy
We will accept any product in its original package for up to 30 days from the date of shipment. Sorry, but we cannot accept any returns on pesticides/insecticides if they have been opened. Before returning any product, include a copy of your sale receipt in the returned package. We charge a 20% restocking fee for all returned orders plus any shipping cost. We cannot accept foggers back for refunds when the unit has been used with any type of chemical. Before using a chemical through the fogger, use water in the ULV units or mineral oil through the thermal units to verify for your application.
Our pledge to you-- Bug Source LLC respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party. All of the information that is collected on this web site is kept secure for our purposes only.
Bug Source LLC will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information of personal data are: your name, address, phone number, e-mail address, etc. These items help process orders, information requests and newsletter subscriptions promptly.
Our site offers a few forms that require users to give us contact information (name, email address and mailing address) and sometimes demographic information (age or income level). We use customer contact information from our forms to send the user information about our company and promotional material. Users may opt-out of receiving future mailings.
The information contained on this Website is offered in good faith and for general information only. The information is believed to be correct. However, Bug Source LLC does not make any representation as to the accuracy of any of the information and/or products offered. The reader assumes the entire risk of relying on the information.
The information is supplied on the condition that the reader or customer receiving the product(s) will make their own determination as to its suitability for intended use. In no event will Bug Source LLC be responsible for damages of any nature resulting from the use of, or reliance upon the information or any product referred to in this Website.
Persons intending to use a pesticide or any other product offered by Bug Source LLC must follow the label and/or instructions accompanying that product and comply with all applicable laws and regulations relating to the use of that product.
The information is not to be construed as a recommendation to use the information and/or products offered. All products shall be used according to the instructions accompanying the product or, printed on the product label.
Some insecticide products may be classified as restricted use in your state, please inquire with your local and state code authorities.
If you have special questions about ordering or about products, please give us a call or email us.